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PRICING

As I offer so many services for the small business owner if there is something that you don't see or you aren't quite sure where you quiet fit into the services below please feel free to contact me first so I can further explain or I can tailor something specifically for your business needs as every business is very different.
 
I offer casual hourly rates or monthly retainer packages to ensure your Assistant service requirements are taken care of each and every month. Whether you are a small business on a budget or want to take your business to the next level, my offerings are ideal for your business needs.  Below is a list of all the tasks I can assist you with.

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PACKAGE RATES

MONTHLY RETAINER
A monthly retainer package is a contract between myself and the client to agree that I will work a certain amount of hours per month at an agreed rate. If you want a guarantee that I will be available when needed, then the monthly retainer is the answer. Receive up to $25 off my standard hourly rate by subscribing to a minimum monthly retainer because I have the security of knowing I have those guaranteed hours on monthly basis from my client. Perfect for those who require tasks to be completed on an ongoing and regular basis. 

HOW DOES IT WORK?
During the onboarding process, I speak to my client and discuss the type of work required. The client then selects the package which best suits them, and away we go. All packages are pre-paid.

HOW DO I RECORD MY TIME?
I use my accounting software in the Time tracking section where I have all my clients listed, and I literally hit stop and go as I stop and start work. If the phone rings, for a potty break or if I need a cuppa, I stop the clock!

WHAT IS THE MINIMUM NUMBER OF HOURS YOU OFFER ON A MONTHLY RETAINER?
The minimum number of hours on a retainer is 4 hours per month.

The Personal Assistant Package

Tasks included with The Personal Assistant Package Option:

 

  • Proofreading

  • Loading videos and workshop into courses/memberships

  • General Email Writing

  • Setup up funnels, landing pages

  • Research new software

  • Follow up of clients when they don't complete tasks or contracts

  • Schedule clients, set up a calendar and handle cancellations

  • Setup and send out client contracts

  • Send client invoices

  • Set up the formatting, links and images for blog posts

  • Answer customer service or support emails

  • Sort through inbox every morning - deciding and marking what is urgent

  • Setup email auto-responders

  • Create a daily to-do list

  • Create email filters and managing spam

  • Manage contact list

  • Schedule calls/interview/consults

  • Create and manage spreadsheets

  • Data entry in documents

  • Sort through email

  • Update/monitor software subscriptions

  • Organise Dropbox/Google Drive

  • Create Document Templates

  • Personal Errands

The  Creative Assistant Package

Tasks included in The Creative Assistant Package Option:

 

  • Develop strategic marketing plans to support your business

  • Branding Kit - Style guide with typography and colour palette

  • Branding – Ensure brand consistency throughout online digital marketing presence

  • Formatting – Check all branding is consistent on publications and communications

  • Create graphics (in Canva)

  • Create pdfs, workbooks or newsletters

  • Search for and/or edit photos in social media

  • Social media audits

  • Caption writing for social media platforms

  • Comment response on social media platforms

  • Manage social media scheduling and repurposing

  • Create slides for presentations

  • Prepare Training Materials

  • Graphic design - email signatures, letterhead, brochure, flyers, menus, cards, shopfront signage, and more

 

FACEBOOK

  • Create Facebook pages and groups

  • Promoted Facebook pages and groups

  • Manage inbox

  • Click “like” when anyone responds to your posts

  • Create Facebook Cover that changes weekly

  • Upload videos to biz page

  • Check stats weekly on biz page

  • Launch Facebook ads

  • Monitor ads

  • Review Facebook pages like yours

  • Analyze patterns and success on Facebook pages like mine

  • Make a list of promo days in Facebook groups you're a member of and post your offerings on those days.

 

INSTAGRAM

  • Post daily photos

  • Manage DM’s

  • Interact with new followers

  • Research top and trending hashtags

 

PINTEREST

  • Create pinnable and fresh pins

  • Schedule and track pins

  • Update page

  • Interact with followers

  • Upload all photos and videos that relate to your blog posts to Pinterest and

  • back to your blog

  • Create boards that relate to your varied interests and brands

  • Cultivate additional content for future posts related to your ICA

  • Create images in Canva

  • Research key terms for content analyze best time to post

  • Print monthly analytics

 

LINKEDIN

  • Create and manage LinkedIn Profile and Page

  • Interact with followers

  • Copy and paste blog post text into the publishing tool, include images and links.

The Tech-Savvy Assistant Package

Tasks included in The Tech-Savvy Assistant Package Option:

 

WEBSITE

  • Create landing pages

  • Creating a Website

  • Project Management and Training Tasks

  • Domain Search

  • Put testimonials on the website

  • Go through every page and look for broken links and outdated information

  • Manage, update and customise your website

  • Website security

  • Install and update plug-ins

  • Payment integration with your website, accept credit cards online

  • Create a membership website

  • Speed-up your website by optimising pages

  • Basic HTML and CSS changes to your website

  • Create forms on your website

  • Set-up e-commerce store

  • Add products and descriptions to your e-commerce store

  • Examine and fix broken links

  • Setup custom 404 error page

  • Setup SSL security for your website

 

SEO

  • Overall Site analysis

  • Keyword research for blog content

  • Competitor Analysis

  • Update on-page keywords and meta description tag

  • Update and optimise alt descriptions for images setup and submit sitemap to Google

  • On-page optimisation

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SAVE TIME now, pay later

 Pay over time with LAYBUY. Interest Free. 

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HOURLY RATES

CASUAL

Perfect for those who require tasks to be completed on an irregular and ad-hoc basis. My casual option has no commitment and is totally flexible. Requires a minimum booking of two hours. Time is recorded in 15-minute increments. But if this isn't for you, maybe my retainer packages are where you can SAVE up to $25 per hour.

The Personal Assistant - $80 per hour
The Creative Assistant - $90 per hour
The Tech Savvy Assistant - $120 per hour
The Unicorn Assistant - $100 per hour

POWER HOUR

My Power Hours are the perfect way to talk through a particular problem you're facing, to gain a walkthrough of a system or process you're not familiar with, or to gain some clarity and guidance on an idea you're working on.

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THE NOT SO FINE PRINT

  • Hourly Rates - Personal Assistant - $80 per hour | Creative Assistant - $90 per hour | Tech Savvy Assistant - $120 per hour

 

  • My Hourly Rate reflects my years of experience, skillset, wide array of services, knowledge of software and tech and covers such costs as my superannuation, office overheads, and taxes. It is understood that I am an independent contractor and not an employee.

 

  • Insurances - My services come with Professional Indemnity, Public Liability and Cyber Insurance.

 

  • Unicorn Assistant - The Unicorn Assistant package is the Personal Assistant, Creative Assistant and Tech Savvy Assistant all rolled in one creating some overall great value for a whole lot of knowledge.

 

  • Monthly/Retainer Packages are for a 1 month period only (4 weeks is considered a month). Hours do not roll over to the next month. This is for work completed Monday to Friday during business hours.

 

  • Payment is in $AUD (no GST) and all hours are time tracked in "Harvest", time tracking software. You have the option to pay via Direct Transfer, Credit Card (2% Fee) or LayBuy (Pay it in 6 Payments, 5% Fee)

 

  • Expenses - Please be aware that the above services are for my time only. Expenses or software that requires payment are additional costs that must be covered by the Client.

 

  • Payment - Once an invoice becomes overdue, no further work will be undertaken. Work performed at an Hourly Rate and not the package will still require a deposit paid upfront.

 

  • Billable Time - Like your time, my time is valuable. Billable time includes meetings (either face to face or via zoom), phone calls (over 15 minutes) and includes the writing and/or reading of correspondence sent via email and will be billed in 15-minute increments

 

  • Turnaround - My retainer clients get priority in scheduling. If you know you’ll be needing a set amount of hours every month, a specific task completed every month, then a retainer package is your best option.

 

  • Rush Jobs - I understand that things may pop up and you need help immediately. If you require something completed urgently, over the weekend or outside of office hours there will be an additional surcharge. The additional fee will be 30% of the hourly rate for the task

  • Contact & Working Hours - The office contact hours are Monday to Thursday 9:00 am – 5:00 pm via phone and email. I am not contactable on Fridays, however, I still work, but prefer not to be disturbed as I work on my bigger projects on this day. The office is closed on Saturday and Sunday however, should you require something urgently additional hours can be arranged. Family and relaxation time is from 17:00 Monday to Friday and all weekend; any communication outside of these hours will typically be dealt with on the next working day unless agreed in advance.

 

  • Response Time - I will always try and respond to an email as soon as possible; however, that is not always the case with a busy workload. So please allow up to 48 hours for an email response.

 

  • Task Requests - For clarity and less confusion, I prefer to have all work requests and instructions, no matter how big or small, placed in WRITING. They are also a great way for easy reference.

 

  • Scheduling - Once you have signed and returned the Agreement, your work will be scheduled to be commenced within two weeks. Please note that I will endeavour to bring this forward where possible; however it depends on the workload at the present time.

 

  • Cancellation of Services - I understand that there are reasons why it sometimes doesn't work out, and we may not always be a great fit. If you would like to cancel our service agreement, I'd be sad to see you go. With minimal fuss, just provide me 14 days notice via email.

 

I PROMISE

 

  • To conduct your business affairs in a professional manner and avoid behaviour that could bring your business and reputation into disrepute.

 

  • To conduct my business affairs based on sound, ethical principles and will communicate fairly and honestly with your clients, associates, employees and suppliers.

 

  • To make an honest representation of my skills, experience and qualifications at all times.

 

  • To respect the confidentiality of your personal and business practices and recognise your ownership of any intellectual copyright pertaining to your business activities.

 

  • To strive to maintain my high professional standards by staying abreast of advances within my industry and to strive for excellence through professional improvement

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Fancy a Chat

Ready to build your business, without the BUSYNESS.
You are ready for the next step.  Let's have a virtual cuppa.

1

Click the GET STARTED button below to book your Discovery Call.

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Over your free discovery call we'll talk about the pain points in your business and the kind of support you're looking for.

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If we're a good fit and I am what you are looking for we'll crack on and start working together and get sh*t done.